Thrulane provides comprehensive maintenance and repair services for all major brands of gate automation systems, barriers, turnstiles, and access control systems.
We extend an additional year of warranty on all products supplied and installed by us, offering a total warranty period of 2 years (subject to terms and conditions). Request a copy of our written warranty for details.
Our team of service engineers operates daily in various parts of London, resulting in significantly reduced response times compared to our competitors.
As members of Gate Safe, Thrulane is qualified to offer advice, recommend, and perform upgrades to align existing installations with current legislation.
We offer maintenance contracts for both our installations and those carried out by others, contingent upon a thorough risk assessment. Request a copy of our contract for more information.
Using computer-based service software, our service department maintains updated records after each job, ensuring efficient tracking of service history. With sat nav tracking in every vehicle, our service department can dispatch an engineer to you promptly. For larger contracts, customers have access to this information, allowing them to stay informed about the status of their jobs. For a more detailed explanation, please refer to the video provided.
Thrulane offer a full 24 month guarantee on all our installations – covering you for faulty parts and labour costs involved. In most cases, Thrulane can get replacements parts direct from the manufacturer within 24 hours. In the rare event that your Thrulane should cease functioning, call our free helpline for expert advice and assistance:
